I literally became suspicious of my kids or their friends going in my purse while I wasnt looking. This shouldnt happen to anyone. It barely got unfroze march 31 2021. Now my EDD payments are stuck in pending and was paid for one of the 2 weeks I certified for and cant get thru to EDD. Initially I reported the stolen funds immediately on February 26th 2021 it took me weeks to get them to unfreeze my account only to discover I had a zero balance on the card and that all of those weeks that my account was frozen the claim was put on hold or stopped. The bank is guilty of repeatedly violating the Fair Debt Collection Practices Act (FDCPA), court rulings, Fannie Mae's governing guidelines, and the rights of American . So from my social security, birthday, password, address, phone number, mothers maiden name, birth certificate, and my Oregon ID which way is expired. Dont worry further write C R Y P T O R E V E R S A L (at)g m I L []c 0 m for the perfect assistance. Supervisor picks up the phone and hangs up on me after I had been screamed at for 2 hours. My BOA EDD debit card was hacked in Sept. 2020. The day before I spent 4 hours on hold for a EDD specialist to release my payment, as I do every 2 weeks as they keep having countless errors on my account no agent knows how to fix and so since the extension this year I have to call in every 2 weeks and hold for 3-4 hours to get my funds paid out. It seemed to be a form denial generic to everyone and they dont even care that it doesnt apply to your specific claim. The one letter I recieved denying my claim gave reasons that did not even apply to my claim at all. According to the lawsuit, one of the plaintiffs is a South Carolina woman who is over 70 years old. I am 100.miles away. The lady from the claim department told me that probably someone from Las Vegas hacked my account just because I told her I went there. In other words, as a result of a class action lawsuit, the EDD must now stop its policy of freezing benefits for people whose existing claims have eligibility questions and instead continue. by David Collins. Because of that we were contacted by hundreds of plaintiffs who wanted to join the case," said Danitz. I used it at a couple places tried to get cash back from card it was declined. Please help me! If you have a bank account with BofA or anyone else SET UP DIRECT DEPOSIT so your benefit goes from EDD straight to your account eliminating that risk of ATM theft. Edd says they cant do anything but send paper checks and boa says they cant do anything. Why they didnt steal the money or close my account without notifying me. The last woman I spoke to at BofA claims told me that she gets claims exactly like this multiple times a day! I just pray for them after my shift, honestly.. The representative changed her tune and told me after shell forward to another department that I am not liable now and that I should hear back in 3 days. Here I am without my money while not working. They never returned any of the money !! Class Action Lawsuit Attorney and Lawyer. The complaint for this class action brings suit against the bank, because of the rampant theft of funds from card recipients and because of its inadequate response to the thefts. Check out Bay Area safety tracker, Tracking the drought: Map shows conditions across SF Bay Area, Bay Area Life; Sundays at 6:30 p.m. on ABC7, EDD demands 1.4 million jobless prove their identity or lose benefits; ID verification isn't easy, California unemployment: EDD freezes pay for thousands of workers on New Year's Day, click here to view the full map in a new window, EDD shuts down 350,000 accounts for suspected fraud, but legitimate workers still left with no money, Unemployment claims paused for 2 weeks as report reveals 600K awaiting benefits in EDD backlog, Coronavirus employment recovery will not be equal across Bay Area, new report predicts, $2.5 million in EDD fraud leads to arrest of 44 suspects in Beverly Hills, police say, CA begins sending extra $300 per week in unemployment benefits, but many will not receive the supplemental aid, California lawmakers to conduct emergency audit of EDD, California woman's stolen information used to collect thousands in unemployment benefits, Proposed $300 unemployment benefit 'inadequate,' Newsom says CA working on solutions, California EDD: The most commonly asked questions we get about unemployment and PUA, California woman shares hack for getting through EDD's overloaded unemployment helpline, Florida man erroneously receives 12 letters from the California EDD, California state senators request Newsom create 24-hour helpline for EDD, Governor Gavin Newsom unveils new task force to tackle EDD backlog, Out-of-work Californians finally receive benefits, only to be mysteriously cut off, Unemployed workers share how they got through EDD system to finally receive benefits, FAQ with EDD: From getting through on the phone to $600 payments, 7 On Your Side gets your questions answered. I never did resolve anything in this situation. They also kept saying call your sponsor. They open a claim only for me to call today the 21st for them to tell me my claim was closed. Please include me in your class action lawsuit. Yes I too have been a victim of fraud. I gave the person a call, to hopefully try to reason with them, told them how much they stole and that if they didnt return it, id call the police (I did). Eight similar lawsuits were filed shortly thereafter. The money was transferred to that account and never touched. It also claims the bank failed to reimburse victims as required by the EDD contract, and left them on hold for hours as they tried to file claims. So I filed a claim and they said, 'Your claim is closed.' I did not realize the problem was this extensive. they did not return the stolen funds and basically insinuated his report was fraudulent. 1500$ worth and Bank of America has treated me bad with attitudes on the phone. Bullshit!! I called B of A back and said I have never been able to take more than $500 out in a day as it exceeds my maximum daily limit so how could aa thief? These Bank of America cards are supposed to be protected by the Zero Liability policy, I guess thats just a lie they are allowed to get away with. They say they are holding it during the claim period and will deduct the claim dont clear. I was left with no money to live on and no one could give me a glimmer if hope in getting the money back. I had always thought that the right answer was a good thing. I want to punch the decision maker in the face! Right now thousands of claims are not being processed by Bank of America," said Danitz. I saw this on November 24th. My account had $163 stolen and after It was reported they froze my account. Gavin Newsom's administration with 43 other district attorneys though the judge said there is a "likelihood" the prosecutors will ultimately prevail. Please add me to any claims. Instead they. I made a walmart grocery purchase at 5am and my debit card worked. ATM withdraws & other unexpected/irregular actions. I just found this..OMG, I have called Bank of America a hundred times. #3 settlement administrator or your attorney for any updates regarding I immediately called BofA to reopen my fraud. So all thru Christmas I falsely accused 2 of my sons of possibly robbing me. money transfers. Attorney General Eric Holder and Associate Attorney General Tony West announced today that the Department of Justice has reached a $16.65 billion settlement with Bank of America Corporation - the largest civil settlement with a single entity in American history to resolve federal and state claims against Bank of America and its former and I am losing everything I worked for and BOA has no compassionate for Americans out here relying on what little DOL is hanging over our heads. They said an investigation would be opened and a Provisional credit would be given in 10 days (it should be given immediately). Im over this. She volunteered to go with me to the ATM on site informed her that the same issue happened with everybody else I talk to these all said that the card works and it doesnt. Bottom line is that i get punish for what happened even though it was their fault due to their incompetent security. "The bank stopped its normal procedures of conducting an investigation and started to use a flawed screening process," said Yick's attorney Brian Danitz with the law firm Cotchett, Petrie and McCarthy. A lawsuit filed in San Francisco alleges Bank of America failed to stop scammers from pilfering unemployment benefits. Although the defendants advertise that Zelle, the countrys most widely used peer-to-peer money transfer service, allows for money sent to a consumers bank account to be available typically within minutes, the service has nevertheless been the subject of widespread consumer complaints from Bank of America customers who have claimed funds transfers were unexpectedly reversed in late January 2023, the complaint states. Its been over a month, I still have none of my money back, the new card they sent me cant be activated bc of fraud, and my edd account is still locked. The panel roundly rejected the bank's suggestion as "unwieldy," pointing out that the claims "overlap extensively but with substantive differences." Called back and rep told me claim was closed on 4/7/21 and that she would have to reopen it and it would take at least 45-90 business days to investigate and my money wouldnt be credited back until their investigation is complete. Just weeks into the new year, Bank of America is facing a proposed class action lawsuit relating to the bank's alleged failure to secure debit cards used to distribute unemployment benefits to jobless Californians. I reported ut and filed a claim. I now see after googling Im not alone in this sad mess. I had $4778.00 supposedly deposited by unemployment but I never received it. I did that. No I have to go back and told the guys that we wouldnt be able to work because we didnt have enough fuel to go out and work and I wasnt able to pay them so they decided to go somewhere else and right after I spoke with customer service again. David Koning says he was the victim of fraud and had $16,000 taken out of his EDD Bank of America accounts. Weve had Representatives having private conversations in the background. When next you want to be involved in any online investment, always endeavor to make proper research about the company and check online reviews on dependable platforms. EDD benefits recipient with a Bank of America EDD prepaid debit card (an "EDD cardholder") who went to use their card only to discover that all the money in their Bank of America EDD account ("EDD account")oftentimes, the only money that they had to survivewas suddenly gone. lowes metal fence posts A class action suit has been filed against Bank of America for its role in the widespread fraud involving California EDD debit cards provided by the bank to people receiving unemployment benefits.Michigan Uia Unemployment Debit Card Customer Service Phone Number. "Bank of America isn't taking this seriously," said EDD fraud victim Brooke Suchomel. I am out the money ann broke , they never asked me to do a police report just make a fraudulent claim and wait up to 90 days ! But I call Monday April 5th told I would have provisional credits by today the 7th and now they said my claim was closed April 2nd. I kind of felt stupid to go to the police department because helping the police help me when I had my card on me I felt like this is impossible like how do these people call the EDD change my identification pin or establish it and then be able to hack in and change my pin to my card to be able to withdraw cash from the ATM. Do you hold an account with Bank of America? According to the lawsuit, California residents receiving benefits from the states Employment Development Department (EDD) are each provided with a Bank of America-issued debit card through which they can access the funds. but also could not gain access to any of my unemployment benefits, and I only get $167. Please download the PDF to view it: Download PDF. Bank of America froze the account, leaving Mosson unable to access the remaining funds eventually returning the entire balance back to Californias unemployment department. I have to pay taxes and have a 1099 claiming I received all this money and I didnt. Want to stay in the loop on class actions that matter to you? THERE IS DEF VERY SHADY ACTIVITY GOING ON!!! The complaint rounds out with the contention that any arbitration clause or class action waiver signed by affected Bank of America Zelle customers is void and unenforceable given that these consumers were fraudulently induced into banking [with Zelle] upon the belief that their money would be transferred properly and available to them when they needed it. The delays of payment are no fault of the people, who've paid taxes, expecting the government to be there for them in times of need. They said they are canceling my card and will send me a new one in the mail. I was told then to file a claim with their fraud department. add me please had this bank and closed my account because I had money in my account then they said I didnt and took 580.00 from and put a bunch of fees on my account. B OF A told will take them 90 days to investigates . I received my card from Bank of America and activated the card. I told Bank of America that transaction was unauthorized by me and that I was never aware of any of this transaction. Same here! We use cookies to improve functionality and performance, enhance user experience, and provide tailored content. Then I told her that was wrong and she inactivated it, plus for some reason the other card was inactivated too. If you have questions about the Bank of America debit card . She said she would make a couple of other phone calls and give me a call later that I could go because I had to leave anyway. Honestly I will not get what I deserve for the pain and suffering alone this bank has caused but if it assures accountably that BOA needs to hold. I called filed a claim and was told it may take up to 90 days :(, Happened to me at 830am went to pull out money it was 0 called Bank of America at 9am I ask what happened where my funds they said I had an transaction at 830am in west Covina I live 50 miles away how can I be at 2 place at the same time I think bank of america stole the funds so I filed a claim. I noticed this in Dec of 20 and only went back to Oct and just brushing threw fairly quickly I noticed a good dozen transaction balances that made no sense. Shear incompetence!!! I had 200 taken from my account.i was suppose to recieve 1000 when i checked 200 was taken ..i live in kentucky.. California unemployment fraud 4 times worse than first reported, 'HELP US!!' According to the suit, the bank has yet to reimburse the withdrawals or unfreeze the plaintiffs account, leaving her without access to $21,000 EDD has since deposited into her account. All they said is they will be conducting an investigation. The settlement came under fire from some Bank of American customers who were unhappy with the high Previous Post Something fraud but not my fault. A San Francisco law firm filed the class-action lawsuit Thursday alleging a laundry list of failings by Bank of America, saying the suit is a wakeup call for the bank and that the problems could have been foreseen. Actions does not process claims and we cannot advise you on the It is as you want my money to be stolen. This situation just happened in the last two weeks. No one has answers. BOA IS JUST AS BAD AS THE THIEVES TAKING THE MONEY. I was unable to purchase my items. I immediately contacted Bank of America prepaid card services to find out the problem, and they informed me that the problem stemmed from my sponsor, which would be EDD, and to contact them. I had 300.00 taken out of my account then they froze my account. Car payment bounced; insurance payment bounced. Over the last few months, KPIX 5 has spoken to dozens of people who say not only are they victims of fraud, but they've had no luck trying to get help from the bank or from the EDD. But I would go to am atm and it let me pull out money. They closed all my accounts that Id had for 13 years and my credit card. After several months of not hearing a word back from the escalation department, I speak with Jeff Sparks one time and suddenly I am contacted by the escalation team at Bank of America and told basically that there was nothing they could do for me, that the claim had been closed. When you email unemployment, you will get a standard your email back saying they received your message. My account showed out of state/unathorized transactions that had occured just hours before. Christoper Mosson is the plaintiff in the latest class action lawsuit filed against Bank of America. Rather than contact customers directly, the lawsuit scathes, Bank of America publicly misrepresented the Zelle service malfunction as a mere delay in posting transactions made from January 14 through 17. I have called her 5 times, she has not contacted me back. I was on phone again trying to have them reopen my claim. They dont care, its quit obvious there is some fraud internally in BofA there are to many people being frauded through these EDD cards. This is an absurd! Please add my Name as well, it sounds like the very same hell I have been thrust how can this be happening to do many of us and no one is doing anything about it. New cases and investigations, settlement deadlines, and news straight to your inbox. Hello Jessica, the same happened to me too, they NEVER RETURN A CALL !! In our case this is Disability payments from EDD. We are going through this now. Top Class Actions is a legal news source I checked my balance right away and my money was wiped out two withdraw made one of $900 made on Monday and $600 on Tuesday the same day I went to buy groceries. I couldnt believe. I had 860 stolen January 3rd. I called back several days later to check on the status of my claim and they said it was closed. They said I should get a claim form in ten days. Feb 28, 2022. It means that the court is serious about making sure that bank of America investigates people's claims," said Mermin. Hi please add me . One opinion on the widespread fraud is that Bank of America could have prevented it if it had used the current best security standards and issued the cards with EMV chips, rather than using what the complaint calls outdated, fraud-prone magnetic stripe technology. The bank uses EMV chips in its own debit cards, calling it an important tool in increasing card security., According to the complaint, Bank of America has violated California laws and Regulation E of the Electronic Funds Transfer Act; has negligently failed to warn EDD cardholders about the risks associated with its EDD cards and accounts; and has negligently performed its contract with the California EDD, among other violations of law.. I decided to search Bank of America freezing accounts and holding unemployment money and sure enough there has been so many complaints and class action lawsuits filed do to Bank of America freezing 300 and some odd number of accounts because they suspect unemployment fraud. It was too much for me. Today I found a transfer of$700 from my b of a edd account and it most definitely was NOT authorized by me. They told me they activated the card and transferred me to another automated system to reset my PIN number. Bad enough EDD is more than 8 payments behind on my claim, when i do get a payment, someone fraudulently takes it and no help is given by BOfA. My health is suffering as they do nothing! It also notes that, even though the bank has removed the freeze it put on accounts with reports of fraud, it has not taken any action to reimburse the stolen funds. "Bank of America was required to provide secure accounts for unemployment payments,but failed to provide basic security measures, such as industry-standard chip technology to safeguard EDD debit cards," said a statement from attorney Brian Danitz of Cotchett, Pitre & McCarthy law firm. They said you could call as request evidence documents and gave a number to call which is the same number where depending on who you get, they will make you wait for a very long time then hang-up or a live person who can request the documentation of and will listen then hang-up. I call back again and get a different person who I have to explain this whole story to again. He is also dealing with serious health issues. Its been hell to say the least. on Dec 18, 2020. I have a B of A account for unemployment in California. They told me that money would not be returned because it was under review. They made me fax information to them for which they never acknowledged recieving until I called to inquire and after jumping through hoops, doing everything they gave asked of me over and over again, logging over 60 hours for 5 months now, as of 4/30/21, they tell me that there is nothing that they can do except to keep calling back and being persistent, this is what a manager told me. If you have been scammed, I sympathies with you and many others who have fallen victim of the fraudsters out there. I called them and they told me they had no record of any claim for fraud. It's certainly progress in the case. This some how enabled them to make stolen from my Bank of America EDD card account. to resolve my Closed Claim of $2,803 stolen funds. I spent several days making numerous back-and-forth calls between Bank of America and EDD, both of them telling me that the problem was the others fault and that they could not find any problem with my account on their end. They either deflected my question with their own question or ignored my question completely and changed the subject. I reapplied for Unemplyment after my first claim ended. Again and again and again. Have you ever had issues with your Bank of America unemployment accounts getting hacked? B of a says i have to call my sponsor and they have to fix it. I never received a card so I called up there and they told me that they mailed one in November 2020 and whoever got it must of lost it and received another one on December 29 the 2020 and I dont know how much they got it n my name, so whatever I need to do just let me know please and thank you so much for your time. She says oh yeah zelle work go ahead and try it and I said are you sure it wont set off red flags and Im sending money to myself on another account and she said no it will not. I have spent hundreds of hours on hold with EDD, and Bank of America .each pointing the finger at the other because of this Unemployment mess I found myself at 60 years old Homeless living in my card with 2 cats since November I am now sick from sleeping in the cold and have literally list everything. Somewhere between the funds leaving CA EDD and the Bank of America transfer to my B of A account (which Ive had for years) 4 out of 11 payments made in one day, were never received. Specifically, the lawsuit alleges that the defendant did not effectively secure debit cards with microchip . They froze my card and asked me to write up a statement of events to file a fraud claim & fax it to them. And that's how they made me feel," said Yick. The state of California and the EDD specifically are failing us, putting us into debt, trashing credit scores, ruining lives even further. A few days later I get a letter in the mail saying my claim had been closed because they thought it was fraudulent closing date being ONE day after I had initially filed. I heard about Thehackerspro.com after sharing, my experience with traders,i contacted them and they got back my, all my investments, they made me know the profits are just fluke to keep, me grounded. Let us know in the comments below. Bank of America, N.A. Needless to say I am disgusted with this bank and can not understand why this has been allowed to go on for so long. A new card came the next day, which I thought was really weird. Never responded to my claims a total of 4800 I would like to join the class actionlaw suit. After a month, when I contacted them they said oops! A class action claims Bank of America failed to protect the security of debit cards issued to California unemployment benefits recipients. So I went to the app and it shows BOA FOR -340. Rampant fraud led Bank of America to freeze approximately 350,000 unemployment accounts beginning in October, according to this new class action lawsuit. I have also contacted EDd and had no resolve either. let me know if I can join this lawsuit. The fact that BofA isnt really doing anything about this, on top of the fact that it literally says they monitor and protect against this sort of stuff on more than one of their contracts/documents, is ridiculous. I hope we get contacted to join a class action. Its been a week and I havent got the new card. Got scammed for 980 $ reported to b of a . I spoke with a couple of reps and they said no way would boa do skim / do that. Luckily my account only has $20 in it. We reported it immediately. Punk Asses!! Im glad the state of my made us find another way to deposit our unemployment. Every claims rep says there is no time limit to when ill get my money back i just have to wait! Two months go by and NOTHING! per week! One of the people forgot to mute her phone while I was talking and she was in a drive through at jack n the box. Thus is ridiculous 6,330 was taken out of my account and then to top it off they put my account in negative of standings for 6,330 so everytime I verified and the edd paid me the bank kept and deducted it from the 6,330. Called Bof A and was on hold for 2 hours and was told my account was blocked and that they couldnt do anything. That left me with a negative balance for nearly the entire amount of the credit that my subsequence payments from EDD went toward paying off over several of the following weeks . The agents literally have been rude and downright mean. Until I cant go on anymore Like the time BOA decided to freeze my account that left me broke with no money to pay my workers because I had just opened up a business for my first time.. Ahhhhahh !!!!!! By Jonathan Stempel. I was already a check or two away from losing it all, post pandemic. Nobody knew why my purchases were being denied. They took her money she had in her account , stopped her life insurance and will not speak to her about it. B of A has been giving me the run around since February. The EDD acknowledges issues through its online system. I called several times and over and over they told me there is no day of update and that I may have to wait to get the money or until the issue is resolved for 3-20 years!!! / CBS San Francisco. I have proof of when I contacted them.on each charge com if you need help with any broker. I searched the number on white pages and BINGO, the number matched with the name the email was registered under. Ugh I hate bank of America!!! Just last week, a separate class action lawsuit with similar claims was filed against Bank of America. Electronic Funds Transfer Act California Business and Professions Code California Consumer Privacy Act, New to ClassAction.org? In court documents, the bank said the "plaintiffs wide-ranging demands would (instead) help legions of criminals perpetuate fraudulent schemes," because it says most of the fraud claims were filed by criminals in the first place. I am being punished for what to. Theres NO WAY! From what Ive been reading, it doesnt look good. This most recently filed class action lawsuit claims that Bank of America used antiquated technology for unemployment benefit recipients. SAN FRANCISCO (KPIX 5) -- A federal judge issued a preliminary injunction against Bank of America Tuesday in the wake of widespread fraudulent Employment Development Department (EDD) claims totaling billions of dollars and the suspension of unemployment benefits to the hundreds of thousands of Californians affected. I dont know if the money is still in account because no one can see the account since it was closed. Called the following day (Saturday) and was on hold for 1.5 hrs and was able to have the card activated. Ive had the same thing just happen to me. How does a person withdraw money from your account without my card and how do they know my pin number? I go on the Edd site, and fix it because it must have been a random glitch when doing my new claim. I have been left on hold for up to an hour and a half at a time of which I hung up and passed back and forth from One customer service agent to the next just to get me off the phone. The class for this action is all persons who got, or are entitled to get, EDD benefits via a Bank of America EDD account or debit card, who have suffered or are threatened with a legal injury caused by Bank of America, as described in this complaint, between January 1, 2020 and the present. Add me to your class action, I have the same issue on feb 15 2021 they took 1000 dlls from my account the same day that was deposit that money and I put a claim and know boa is telling my account is closed and I have to call Edd because they froze my account and Edd dont answer any calls so how I supposed to get this fix this is so frustrating, $420 was taken out of my account an actual ATM withdrawl, I contacted Bank of America right away and they seen the transaction was in a different city at the same time i was trying to get money out so they froze the account and said that i will recieve a letter in the mail in 10 days about the claim and they would send a new card.